Reproduction of a voice and video session
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Nov 23, 1999
Grant Date -
N/A
app pub date -
Sep 15, 1997
filing date -
Sep 15, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A communication system for reproducing a voice and video session includes a call center having a voice server and a video server. The call center also includes agent and supervisor workstations with computers and associated voice instruments. The voice server records and communicates voice segments associated with the session using a voice path. The computers at the agent and supervisor workstations retrieve the video segment captured and stored by the video server, and display the video segment adjusted in time to reproduce the session.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully