Importance

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Abstract

A method and system for processing user-level messages, such as voicemail messages, among messaging systems within a network includes enabling inter-system transmissions of identifications of the physical locations in memory space for the mailboxes in which the contents of the user-level messages are directed. Each mailbox in a particular system is uniquely associated with a user and with a physical location in memory space at the system. The physical locations of the mailboxes are identified to remote systems within the network, so that the user-level messages may be accompanied by system-level messages that identify the appropriate physical locations. Thus, a receiving system may determine the physical location of an intended mailbox without performing a database search. In the preferred embodiment, each system-level message also includes the mailbox number, so that the receiving station may verify the physical location by matching the identified mailbox number with the actual mailbox number. If the mailbox numbers do not match or if there is no identification of the physical location within the system-level message, the receiving system performs a search of the available mailboxes to determine the appropriate mailbox for storing the user-level message.

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First Claim