Software fault management system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6012152
SERIAL NO

08918100

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A Software Fault Management (SFM) system for managing software faults in a managed mobile telecommunications network. The SFM system includes an Intelligent Management Information Base (I-MIB) comprising a Management Information Base (MIB) and a Knowledge Base (KB) having a functional model of the managed network and a trouble report/known faults (TR/KF) case base. The SFM system also includes an intelligent multi-agent portion having a plurality of agents which process the software faults utilizing the functional model from the I-MIB, case-based information, and other management information. The I-MIB and the intelligent multi-agent portion are compliant with Telecomunications Management Network (TMN) principles and framework. Fault management is both proactive and reactive. The SFM system is made independent of technology-specific implementations by representing the underlying switch design knowledge in a modular and changeable form which is then interpreted by the intelligent multi-agent portion. A clear separation is maintained between the generic procedural inference mechanisms and agents, and the specific and explicit models of the different network elements of a mobile telecommunications network.

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Patent Owner(s)

Patent OwnerAddressTotal Patents
TELEFONAKTIEBOLAGET L M ERICSSON (PUBL)STOCKHOLM12205

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Boutaba, Raouf Montreal, CA 4 390
Douik, Samir Sainte Anne de Bellevue, CA 1 384

Cited Art Landscape

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7996507 Intelligent system control agent for managing jobs on a network by managing a plurality of queues on a client 5 2006
* 2007/0050,490 INTELLIGENT SYSTEM CONTROL AGENT FOR MANAGING JOBS ON A NETWORK BY MANAGING A PLURALITY OF QUEUES ON A CLIENT 1 2006
* 2008/0126,283 Method of capturing Problem Resolution for Subsequent Use in Managed Distributed Computer Systems 4 2006
* 7895470 Collecting and representing knowledge 6 2007
* 2009/0019,310 COLLECTING AND REPRESENTING KNOWLEDGE 15 2007
8181173 Determining priority for installing a patch into multiple patch recipients of a network 13 2007
* 2009/0100,419 METHOD FOR DETERMINING PRIORITY FOR INSTALLING A PATCH INTO MULTIPLE PATCH RECIPIENTS OF A NETWORK 14 2007
8024713 Using ghost agents in an environment supported by customer service providers 0 2007
* 2008/0104,578 USING GHOST AGENTS IN AN ENVIRONMENT SUPPORTED BY CUSTOMER SERVICE PROVIDERS 0 2007
9558459 Dynamic selection of actions in an information technology environment 0 2007
8990810 Projecting an effect, using a pairing construct, of execution of a proposed action on a computing environment 0 2007
8868441 Non-disruptively changing a computing environment 0 2007
8838467 Non-disruptively changing a computing environment 0 2007
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8782662 Adaptive computer sequencing of actions 0 2007
8763006 Dynamic generation of processes in computing environments 2 2007
8751283 Defining and using templates in configuring information technology environments 2 2007
8682705 Information technology management based on computer dynamically adjusted discrete phases of event correlation 0 2007
8677174 Management of runtime events in a computer environment using a containment region 0 2007
8447859 Adaptive business resiliency computer system for information technology environments 12 2007
8428983 Facilitating availability of information technology resources based on pattern system environments 6 2007
8375244 Managing processing of a computing environment during failures of the environment 17 2007
8365185 Preventing execution of processes responsive to changes in the environment 6 2007
8346931 Conditional computer runtime control of an information technology environment based on pairing constructs 8 2007
8341014 Recovery segments for computer business applications 4 2007
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* 2009/0171,704 MANAGEMENT BASED ON COMPUTER DYNAMICALLY ADJUSTED DISCRETE PHASES OF EVENT CORRELATION 26 2007
* 2009/0171,703 USE OF MULTI-LEVEL STATE ASSESSMENT IN COMPUTER BUSINESS ENVIRONMENTS 26 2007
* 2009/0172,682 SERIALIZATION IN COMPUTER MANAGEMENT 21 2007
* 2009/0172,460 DEFINING A COMPUTER RECOVERY PROCESS THAT MATCHES THE SCOPE OF OUTAGE 25 2007
* 2009/0172,671 ADAPTIVE COMPUTER SEQUENCING OF ACTIONS 24 2007
* 2009/0172,669 USE OF REDUNDANCY GROUPS IN RUNTIME COMPUTER MANAGEMENT OF BUSINESS APPLICATIONS 31 2007
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* 2009/0171,708 USING TEMPLATES IN A COMPUTING ENVIRONMENT 31 2007
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* 2009/0172,687 MANAGEMENT OF COMPUTER EVENTS IN A COMPUTER ENVIRONMENT 31 2007
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8312466 Restricting resources consumed by ghost agents 0 2008
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8775591 Real-time information technology environments 1 2010
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7680644 Method and system, with component kits, for designing or deploying a communications network which considers frequency dependent effects 7 2003
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8290499 Method and system to model frequency dependent effects of a communciations network 2 2011
 
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7173915 System and method for virtual sector provisioning and network configuration 0 2002
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7424640 Hybrid agent-oriented object model to provide software fault tolerance between distributed processor nodes 0 2004
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7610376 Dynamically exchanging computer user's context 0 2006
 
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7051320 Diagnostic tool for a plurality of networked computers with incident escalator and relocation of information to another computer 3 2002
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7080290 Exception analysis for multimissions 20 2002
6625569 Real-time spatio-temporal coherence estimation for autonomous mode identification and invariance tracking 66 2002
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7765540 Use of attribution to describe management information 12 2003
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7676560 Using URI's to identify multiple instances with a common schema 8 2003
7539974 Scalable synchronous and asynchronous processing of monitoring rules 12 2003
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7712085 Use of attribution to describe management information 17 2004
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7689919 Requesting computer user's context data 18 2004
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7779015 Logging and analyzing context attributes 23 2004
8020104 Contextual responses based on automated learning techniques 36 2005
8812613 Virtual application manager 0 2005
7908339 Transaction based virtual file system optimized for high-latency network connections 20 2005
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7664834 Distributed operating system management 39 2005
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7624086 Pre-install compliance system 46 2006
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8811396 System for and method of securing a network utilizing credentials 0 2006
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7614001 Thematic response to a computer user's context, such as by a wearable personal computer 51 2006
9443037 Storing and recalling information to augment human memories 0 2006
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9317506 Accelerated data transfer using common prior data segments 1 2006
7840514 Secure virtual private network utilizing a diagnostics policy and diagnostics engine to establish a secure network connection 18 2006
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7877686 Dynamically displaying current status of tasks 30 2006
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7739607 Supplying notifications related to supply and consumption of user context data 17 2006
7647400 Dynamically exchanging computer user's context 31 2006
8423821 Virtual recovery server 16 2006
7844686 Warm standby appliance 19 2006
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7827281 Dynamically determining a computer user's context 16 2007
8645515 Environment manager 0 2007
8307239 Disaster recovery appliance 24 2007
8175418 Method of and system for enhanced data storage 19 2007
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7734780 Automated response to computer users context 19 2008
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9183306 Automated selection of appropriate information based on a computer user's context 0 2008
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8346724 Generating and supplying user context data 0 2008
7945859 Interface for exchanging context data 11 2008
8225214 Supplying enhanced computer user's context data 1 2009
8103665 Soliciting information based on a computer user's context 13 2009
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8677248 Requesting computer user's context data 0 2009
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8126979 Automated response to computer users context 2 2010
8489997 Supplying notifications related to supply and consumption of user context data 2 2010
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8626712 Logging and analyzing computer user's context data 7 2010
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8745171 Warm standby appliance 0 2010
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8422833 Method of and system for enhanced data storage 0 2012
9559917 Supplying notifications related to supply and consumption of user context data 0 2013
9448858 Environment manager 0 2013
9374286 Network classification 1 2014
9569194 Virtual application manager 0 2014
9645900 Warm standby appliance 0 2014
9092374 Method of and system for enhanced data storage 0 2014
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* Cited By Examiner