Customer centric virtual shopping experience with actors agents and persona

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6032129
SERIAL NO

08924520

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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This invention relates to an electronic commerce software catalog system and a method of use. This electronic catalog system is specifically designed to provide the electronic shoppers with a customer-centric, virtual shopping experience by first facilitating the creation of customer-personas and their catalog-content affinities by a 'Sales Representative', secondly facilitating the persona-association based configuration of a 'Customer-Actor', by the actual 'Shopper'. Thirdly, the shopper selects an 'on-the-desktop' computer directed 'Sales-Advisor', that generates advice on catalog navigation, product applications and product function that is tuned to the proxy customer's configured personality and specific needs.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPNEW ORCHARD ROAD ARMONK NY 10504

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Greef, Arthur Reginald Valhalla, NY 14 739
Hrelic, Darko Bridgewater, CT 1 145
Shumacher, John F White Plains, NY 1 145

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