System and method for determining the performance of a user responding to a call
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United States of America Patent
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Mar 14, 2000
Grant Date -
N/A
app pub date -
Feb 26, 1998
filing date -
Feb 26, 1998
priority date (Note) -
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Abstract
A system for determining the performance of a user responding to a call includes a processor, a memory, and an interface. The system presents stored audible and textual information to a user to simulate a call, and generates scores to determine the performance of the user in responding to the calls.
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