Method and apparatus for controlling outbound calls
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United States of America Patent
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-
Mar 21, 2000
Grant Date -
N/A
app pub date -
May 5, 1997
filing date -
May 5, 1997
priority date (Note) -
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status (Latency Note)
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Abstract
A system for processing outbound calls includes a system controller that controls the placement of an outbound call to a called number. The called number placed by the system controller has an associated country. The system includes a storage mechanism that stores multiple sets of call classification parameters. Each set of call classification parameters is associated with a particular country. A call classifier is coupled to the system controller and the storage mechanism. The call classifier can classify the result of the outbound call based on call classification parameters associated with the target country. The call classification parameters can include call progress tones associated with the country to which the outbound call was placed. The call classifier can also classify the answer status of the outbound call.
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