Importance

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Abstract

A remote maintenance system for computer peripherals includes at least one user system including at least one computer and at least one computer peripheral on which remote maintenance is performed and which includes a memory for storing maintenance data for identifying a model and for adjusting an operating condition of the apparatus, a source script file generator, located at a remote maintenance provider site and arranged to create a source script file including instructions for instructing at least one of operations of reading and writing the maintenance data, and a source script file transmitter for transmitting the created source script file to a link method, such as Internet, connecting the computer and the user system. The computer includes an instruction selector for generating a model-specific script file by selecting an arbitrary instruction, a download manager for downloading the model-specific script file, a maintenance application executor for transmitting the model-specific script file to the computer peripherals. The computer peripherals includes a maintenance executor which executes at least one of the operations of reading and writing the maintenance data in accordance with the instruction in the model-specific script file upon a receipt of the model-specific script file, and a result feedback manager for transmitting the result of the maintenance operation to the computer.

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First Claim