Method for supplying automatic status updates using electronic mail

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United States of America Patent

PATENT NO 6047264
SERIAL NO

08725635

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A method is disclosed for automatically updating the status of customers' orders and shipments via electronic mail without using a human attendant to create and send the electronic mail messages. Preferably implemented in software, the updating method allows a large set of customers to be periodically updated over a computer or communications network via electronic mail. The method utilizes a database for maintaining order and shipping status and other relevant information.

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First Claim

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Patent Owner(s)

Patent OwnerAddress
EBAY INC2145 HAMILTON AVENUE SAN JOSE CA 95125

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fisher, Alan S Fremont, CA 27 2635
Kaplan, Samuel Jerrold Hillsborough, CA 26 2617

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