Client-based application availability and response monitoring and reporting for distributed computing environments

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United States of America Patent

PATENT NO 6070190
SERIAL NO

09075629

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In a distributed computing environment, a method, system and program product for monitoring, from a client computer system the performance of an application program residing on a server computer system. A probe program residing at the client computer generates requests for the services of the application program and records transaction records based upon service responses therefrom. The requests and transaction record generation is controlled by a set of probe configuration information at the client computer. Transaction records are provided to a central repository whereat statistical information is pre-processed and inserted into statistics tables. A display system enables a computer user to interactively request and view a plurality of displays of data sets of the monitoring data. Each data set includes data elements which may be interactively indicated by the viewer to cause the retrieval and display of related data sets having data elements associated with those in the original display.

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Patent Owner(s)

  • SERVICENOW, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Luzzi, Joseph Ridgefield, CT 4 643
Reps, Steven M Bethel, CT 8 574
Vedati, Keshavprasad Danbury, CT 1 256

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