Operator status server for voice over data
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United States of America Patent
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Jun 20, 2000
Grant Date -
N/A
app pub date -
Jul 25, 1997
filing date -
Jul 25, 1997
priority date (Note) -
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status (Latency Note)
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Abstract
A method for managing operator services comprises the steps of: linking a public switched telephone network (PSTN) and an operator registration server (ORS) to one end of a single digital data transmission line; linking the other end of the single digital data transmission line to a local area network (LAN) of telephone operator work stations; converting voice calls between the PSTN and the LAN into digital voice data; transmitting the voice data between the PSTN and the LAN over the single digital data transmission line; transmitting digital operator activity data over the single digital data transmission line between the ORS and the LAN over the single digital data transmission line; and, multiplexing the transmitting steps.
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