Computerized voice response system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Jul 18, 2000
Grant Date -
N/A
app pub date -
Jul 5, 1995
filing date -
Jul 5, 1995
priority date (Note) -
In Force
status (Latency Note)
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Abstract
In accordance with the teachings of the present invention, a voice response system with visual menus along with audio menus is provided. The system includes a voice response host computer, a touch tone phone, a personal computer with a display screen and a communications interface for converting DTMF signals or other tones to digital signals. The personel computer has a program to display visual menus on the screen. The user interface of the voice response system provides both audio and visual menu listings.
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