System and method for retrieving customer information at a transaction center
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Aug 8, 2000
Grant Date -
N/A
app pub date -
Apr 20, 1998
filing date -
Apr 20, 1998
priority date (Note) -
In Force
status (Latency Note)
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Abstract
A method and system for gathering and storing customer profile data when the customer accesses a website location. Dynamic content messages from company marketing material are selected in accordance with the profile data and used to provide a customized webpage to the customer. In addition, a customer service representative can provide real-time updates to the customized webpage when the customer contacts a customer service representative to place a product or service order.
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