US Patent No: 6,130,937

Number of patents in Portfolio can not be more than 2000

System and process for automatic storage, enforcement and override of consumer do-not-call requests

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Abstract

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A system and process for automatic storage, enforcement and override of consumer do-not-call (DNC) requests includes a control device for selectively blocking communication between a communication device and a destination over a communication medium. The control device is connected to the communication medium and to a database for storing identifiers of destinations for which communication is to be blocked. The communication device has an input mechanism responsive to a user to generate an identifier of the destination. The input mechanism is also responsive to an update signal indicating that the identifier should be added to the database or an override signal indicating that the blocked call should in fact, be permitted, thereby overriding the blocking mechanism. The communication device is automatically updated with information stored in the database which may be used by the communication device to process further communication.

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Patent Owner(s)

Patent OwnerAddressTotal Patents
GRYPHON NETWORKS CORP.NORWOOD, MA12
TELEMARKETING COMPLIANCE TECHNOLOGIES CORPORATIONBOSTON, MA1

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Fotta, Keith Alan Duxbury, MA 6 88

Cited Art Landscape

Patent Info (Count) # Cites Year
 
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Other [Check patent profile for assignment information] (5)
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Patent Citation Ranking

Forward Cite Landscape

Patent Info (Count) # Cites Year
 
AVAYA INC. (16)
7,023,980 Outbound dialing decision criteria based 40 2002
7,536,437 Presence tracking and name space interconnection techniques 34 2003
7,215,760 Outbound dialing decision criteria based 21 2005
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GRYPHON NETWORKS CORP. (7)
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8,634,528 System and method for control of communications connections and notifications 0 2013
 
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GRYPHON NETWORKS, INC. (2)
7,158,630 Do-not-call compliance management for predictive dialer call centers 27 2003
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UANGEL CORPORATION (1)
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Other [Check patent profile for assignment information] (8)
7,023,979 Telephony control system with intelligent call routing 192 2003
7,676,034 Method and system for matching entities in an auction 27 2004
7,269,253 Telephony control system with intelligent call routing 24 2006
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8,699,681 Method and apparatus for monitoring blocked calls in a communication network 0 2009
8,582,753 Agent training sensitive call routing system 0 2011