Method and system for two-way negotiated call hold
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United States of America Patent
Stats
-
Oct 31, 2000
Grant Date -
N/A
app pub date -
Sep 29, 1997
filing date -
Sep 29, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A communication system and method for a communication network is provided. The communication system and method allow a calling party and a called party to engage in a two-way negotiated call hold. The two-way call hold enables the calling party, placed on hold by a called party, to disconnect the call and be placed in a queue. The calling party is then notified when a selected position in the queue has been reached and the call between the calling party and the called party is then reconnected at the expense of the calling party. The calling party may monitor its position in the queue before the selected position has been reached.
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