Automatic system for dynamic diagnosis and repair of computer configurations

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6170065
SERIAL NO

08970983

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An automatic system is provided for dynamic diagnosis and repair of a user's computer through the utilization of a programmable interface to access and use relevant data in which a special script comprising a relatively small program first makes an inventory of hardware, software and configuration information relative to the user, his equipment and the network and stores this information in a single uniform object oriented database. A large number of system tools are also stored so that upon accessing the inventory and looking at any relevant data the script can call the available tools to automatically correct any user problem, whether it be compatibility of peripherals, software conflicts, providing missing software components, or correcting other problems, all on an automatic basis without user intervention or oftentimes without user knowledge.

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Patent Owner(s)

  • E-PARCEL CORPORATION;E-PARCEL, LLC

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Gagne, Jr Robert A Quincy, MA 3 201
Kobata, Hiroshi Watertown, MA 36 1648
Tonchev, Theodore C Cambridge, MA 3 201

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