Adaptive messaging method, system and computer program product
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United States of America Patent
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Feb 6, 2001
Grant Date -
N/A
app pub date -
Nov 9, 1998
filing date -
Nov 9, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method, system and computer program product for adaptive messaging in a computer network having a client machine and at least one server. Typically, the client machine is located behind a firewall. According to the invention, a communication from the server to the client may be 'repackaged' in an e-mail message in the event a point-to-point connection between the server and the client cannot be established due to the firewall or some other network constraint. The client typically communicates with the server by the point-to-point connection. The technique is especially useful in an automated diagnostic method wherein users of client machines interact with a diagnostic system located at a server.
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