System, method and article of manufacture for providing a customer interface in a hybrid network
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Feb 27, 2001
Grant Date -
N/A
app pub date -
Jun 2, 1999
filing date -
Jun 2, 1999
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
According to a broad aspect of a preferred embodiment of the invention, a Customer Interface Process is provided. First, a service level agreement is received for a hybrid network customer. Next, the service level agreement is stored after which inquiries are received from network customers reflecting occurrences related to the hybrid network. Thereafter, events are generated based on the customer inquiries and the service level agreement.
First Claim
Family
International Classification(s)
Cited Art Landscape
Patent Citation Ranking
Advertisement
Advertisement
Advertisement
Recipient Email Address
Recipient Email Address
Comment
Recipient Email Address
Add to Portfolio(s)
To add this patent to one, or more, of your portfolios, simply click the add button.
This Patent is in these Portfolios:
Add to additional portfolios:
Last Refreshed On:
Changes done successfully