Method of and system for providing network-initiated multilingual operator assistance
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United States of America Patent
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-
Mar 20, 2001
Grant Date -
N/A
app pub date -
Jul 1, 1998
filing date -
Jul 1, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A method of and system for processing calls from a first country having a first national language to a second country receives a request to complete a call from the first country and determines if the call cannot be completed as dialed. If the method determines that the call cannot be completed as dialed, the method forwards the call to an operator who can speak the first national language for assistance.
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Family
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