Importance

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Abstract

Techniques for establishing a pre-scheduled international telephone call using a callback service to take advantage of the arbitrage which exists when there is a rate difference between calls originating in the source and destination countries. In one approach the customer sends the call information to the callback service by completing an Internet based form. The callback service automatically places calls as pre-scheduled dates and times arrive. In one implementation, the callback service automatically sends reminder E-mail messages to call participants at some pre-determined time before the call is to occur. Another extension would allow call participants to respond to the reminder E-mail with information permitting their call to be forwarded or cancelled.

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First Claim