Method and apparatus for placing automated service calls for postage meter and base
Number of patents in Portfolio can not be more than 2000
United States of America Patent
Stats
-
Jul 31, 2001
Grant Date -
N/A
app pub date -
Jul 24, 1998
filing date -
Jul 24, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A meter and/or base coupled to one or more modems automatically places a service call to a service center upon detection of particular ones of detected faults. Diagnostic and test software periodically test the meter and/or base to ensure that the meter and/or base operate in an expected manner. Upon detection of a hard fault, a service call is placed to the service center and pertinent diagnostic data (e.g., the error code) is transmitted to allow the service center to promptly and properly respond to the call. For soft faults, the meter can resume operation if the detected fault clears up
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Family
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Cited Art Landscape
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