Method and apparatus to automatically test and modify a searchable knowledge base
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United States of America Patent
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Jul 31, 2001
Grant Date -
N/A
app pub date -
Sep 25, 1998
filing date -
Sep 25, 1998
priority date (Note) -
Expired
status (Latency Note)
Importance
Abstract
In accordance with a first aspect of the present invention, duplicate responses to a query are automatically determined and eliminated. In accordance with a second aspect of the present invention, invalid responses to a query are automatically determined and eliminated. In accordance with a third aspect of the present invention, an indication is generated if no responses are returned from a knowledge base for a query, in which case provision of a response is automatically facilitated so that at least one response will be returned from the knowledge base for future resubmissions of the query. In one embodiment, all three aspects of the present invention are performed for a given query.
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