Importance

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Abstract

An automated emergency notification system is disclosed. When practicing one embodiment of the present invention, a calling party places a phone call to an emergency service provider by dialing into a service provider network. The service provider network determines the identity of the calling party by accessing a subscriber database. The network determines a set of parties to be called by utilizing the identity of the calling party to access the set of parties to be called from an outcall database. The calling party pre-defines the set of parties to be called (i.e., before an emergency occurs) in the event of an emergency and stores this information in the outcall database. The service provider network then establishes the phone call between the calling party and the emergency service provider and also automatically places phone calls to each individual included in the set of parties to be called that was defined by the calling party. The service provider network will provide a pre-defined message to each individual called.

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First Claim