Call transfer and conference with separate billing records per leg

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6298127
SERIAL NO

09114069

Stats

ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A system efficiently transfers a telephone call from a caller terminal for a desired class of service and produces separate billing records for each leg of the call. The system includes a network level server connected to a network level switch. The network switch receives the call from the caller terminal and transmits information about the call to the network server. The network server produces a first directory number for the call based on the call information from the network switch. The network switch receives the first directory number from the network server, establishes a first connection from the caller terminal to a first terminal identified by the call using the first directory number, and creates a first billing record for the first connection. The network server receives a request to transfer the call to a second terminal from the first terminal and produces a second directory number for the call transfer. The network switch receives the second directory number from the network server, establishes a second connection to the second terminal using the second directory number, and creates a second billing record for the second connection.

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First Claim

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Patent Owner(s)

  • AVAYA INC.

International Classification(s)

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  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Petrunka, Robert W Raleigh, NC 9 437

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