Method and system to connect an unanswered forwarded communication directly to a voice mail service
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United States of America Patent
Stats
-
Oct 9, 2001
Grant Date -
N/A
app pub date -
Jun 4, 1998
filing date -
Jun 4, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Methods and systems in a telecommunications system having a call forwarding service to connect an unanswered forwarded communication directly to a voice mail service of the called party. Upon notice that a communication for a subscriber has gone unanswered at a forwarded location, a call is placed to a code followed by voice mail information. As the call is routed, the code is recognized and the voice mail information is parsed into call instructions including a voice mail directory number as the redirected number. The call is further routed based on the call instructions until a recognition of the designated directory number in the call instructions results in call termination instructions. These instructions direct the serving switch to connect the call to the redirected number which is the voice mail service directory number. Once the call is connected to the voice mail service, the call is transferred to the unanswered forwarded communication so that the caller may leave a message in the voice mail service for the subscriber.
First Claim
Family
International Classification(s)
Cited Art Landscape
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