System for tracking and automatically communicating printer failures and usage profile aspects
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United States of America Patent
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-
Nov 13, 2001
Grant Date -
N/A
app pub date -
Sep 24, 1998
filing date -
Sep 24, 1998
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
Upon particular occurrences, such as a page being printed, a printer job done, an error event or a passing of a day, data is recorded to non-volatile memory (NVRAM) to record data over time. Once a trigger event occurs such as an error, a pattern of occurrences of printer conditions, a passage of a certain amount of time, a number of pages printed, a POSTSCRIPT snippet sent, a user command or a command via the World Wide Web (WWW), an email is automatically sent to a number of email addresses selected by the user. The email contains specially formatted encoded data that was previously recorded over time upon an occurrence as described above.
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Family
International Classification(s)
Cited Art Landscape
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