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Abstract

A system configuration evaluation/proposal support method of supporting the effect evaluation of a support system for enhancing the business processing ability of a human and a system configuration proposal suitable to a business process, and a tool for the method are provided in the following manner. Data of a functional process model expressing a business process on a basic function element unit of information processing, a system configuration candidate constructed by a combination of an information system resource and a human resource, the degree of relationship between a functional process item and a related functional item provided by the system configuration candidate, the degree of importance of the functional process item, the degree of functional sufficiency of the provided functional item, and the degree of relationship of both items is defined. An operation for evaluating the functional support suitability of the system configuration candidate is executed by a mapping function calculation. A suitability analysis process, an analysis/evaluation result display process, and proposed system updating determination are performed.

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