Method and apparatus for discourse management

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United States of America Patent

PATENT NO 6356869
SERIAL NO

09302254

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The invention relates to a system for providing a dialogue enabled speech application system, more particularly to a system apparatus and method for providing a mixed-initiative dialog with a user. The invention provides a discourse manager unit utilizing a dynamic finite-state machine that allows the creation of temporary transitions to accommodate a given context of the conversation without leading to an explosion in the number of finite-state machine states. The invention is particularly useful for use in natural-dialogue speech applications in particular for allowing users to perform actions by simply providing information to the system through spoken request.

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Patent Owner(s)

  • AVAYA INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Chapados, Nicolas Montreal, CA 8 148
Pateras, Claudia Nun's Island, CA 1 142
Stubley, Peter R Lachine, CA 9 408
Tremblay, Real R Montreal, CA 1 142

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