System and method for storing and executing network queries used in interactive voice response systems
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United States of America Patent
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May 14, 2002
Grant Date -
N/A
app pub date -
Jun 23, 1999
filing date -
Jun 23, 1999
priority date (Note) -
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Abstract
An IVR system for an information network and method for storing and executing user queries stored on the network so that such queries do not have to be re-entered each time a user wants to access information from or execute a transaction on the network. The system can also be programmed to automatically execute the query at a predetermined time or times, and deliver information retrieved from the network and/or confirmation of the execution of a transaction on the network to the user in a format specified by the user.
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