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Abstract

System and method for facilitating intelligent network call processing using a centralized call context database. The system and method include and involve a call context database and an intelligent telecommunications network that is coupled to the call context database. The network includes and involves an access network element capable of receiving a call, generating first call context data and a network call identifier related to the call, storing the call context data and the network call identifier in the call context database, transmitting the network call identifier, and processing the call. The network further includes and involves a plurality of network elements that are coupled to the call context database and to the access network element. Each network element is capable of receiving the call and/or data related to the call (e.g., signaling data) and the network call identifier from the access network element, generating second call context data related to the call, storing the second call context data in the call context database, transmitting the network call identifier to another network element, retrieving call context data stored in the call context database based on the network call identifier, and processing the call based on the call context data retrieved from the call context database.

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First Claim