Pre-qualifying call-back service
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United States of America Patent
Stats
-
Jun 18, 2002
Grant Date -
N/A
app pub date -
Nov 19, 1999
filing date -
Nov 19, 1999
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
A system and method for administering Call Back service are disclosed which are capable of pre-qualifying such Call Back service. Such a system and method are capable of pre-qualifying a request for a Call Back service before returning a call back to the requesting customer. In this manner, the customer may not begin being charged at the lower call rate until after a connection is first established with the called number. A call back server may attempt to connect the customer requesting Call Back service with the called party by first attempting to establish a connection with the called party. Once a connection is established with the called party, the call back server may call the customer and connect the called party to the customer. In this manner, the customer may only be charged for a call back from the call back server if a connection is first established with the called number.
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Cited Art Landscape
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