System for providing caller information to called party via call standard data field

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6411692
SERIAL NO

09614896

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A system is described in which a standard data field in a telephone system call format, such ANI and/or dialed number is changed to reflect caller and/or call specific information. The caller and/or call specific information is made available to a called party, and elements of the telephone switching system.

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Patent Owner(s)

Patent OwnerAddress
CONVERGYS CUSTOMER MANAGEMENT DELAWARE LLC201 EAST FOURTH STREET CINCINNATI OH 45202

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Scherer, Gordon F Westerville, OH 14 1150

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