Electronic massage management system
Number of patents in Portfolio can not be more than 2000
United States of America Patent
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-
Jul 2, 2002
Issued Date -
N/A
app pub date -
Jul 20, 2000
filing date -
Jul 21, 1997
priority date (Note) -
In Force
status (Latency Note)
Importance
Abstract
An electronic message, or e-mail, management system having a digital computer for accepting e-mail messages; a program interface for automatically transferring received electronic messages to a database; a structured database for storing the received electronic messages in a predetermined format; and an interface for allowing a customer service representative, at a remote computer, to access, and respond to, the electronic messages stored at the database.
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Family
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Cited Art Landscape
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