Method of resource management at computer controlled telephony hardware
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United States of America Patent
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Jul 30, 2002
Grant Date -
N/A
app pub date -
Feb 13, 1998
filing date -
Feb 13, 1998
priority date (Note) -
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status (Latency Note)
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Abstract
A method of resource management at computer controlled telephony hardware outside the Public Switched Telephone Network (PSTN) operated by a service provider for establishing a call between a service subscriber and another party by facilitating a PSTN voice connection between the service subscriber and the computer controlled telephony hardware, and a PSTN voice connection between the other party and the computer controlled telephony hardware involves determining a resource management index associated with the service subscriber, determining a call treatment using the resource management index, and applying the call treatment to the call.
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