Importance

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Abstract

A method and system for enabling call notification for a user of a telephonic device, such as a telephone, computer or video conference system, include forming a notification message having content-specific information relating to the subject matter of interest to the calling party. Preferably, the notification message also includes caller identification. In one embodiment, the application of the method is restricted to call-waiting circumstances, but this is not critical. The content-specific information is acquired using automated processes, such as interactive voice recognition. Voice responses are converted to a proper text format for presentation on a display of the target telephonic device. The display of the notification message presents the content-specific information in a nonintrusive manner. The called party is thereby able to form an informed decision as to whether to answer the incoming call, interrupt an ongoing call, or forward the call and/or the notification message to a mailbox.

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First Claim