Computer-based system and method for mapping and conveying product location
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United States of America Patent
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Aug 27, 2002
Grant Date -
N/A
app pub date -
Nov 19, 1998
filing date -
Nov 19, 1998
priority date (Note) -
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status (Latency Note)
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Abstract
In a system for conveying product location information to a retail customer, a retail customer enters a request for the location of a selected retail item into a retail self-service terminal, which is connected to an in-store computer system having product location information stored thereon. Interfaces are provided between the computer system and the retail self-service terminal, the interfaces having access to database tables having stored therein additional product location information. The interfaces further include underlying way-finding logic for plotting a path between the retail self-service terminal and the retail item. The directions to the selected retail item are provided as an output at the retail-self service terminal. This output can take the form of text, audio, and graphical images.
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