Method and system for ensuring the security of telephone call management centers
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United States of America Patent
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Sep 3, 2002
Grant Date -
N/A
app pub date -
May 3, 1999
filing date -
Sep 25, 1996
priority date (Note) -
Expired
status (Latency Note)
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Abstract
The invention concerns a method an a system enabling a centre managing telephone calls (30) to different suppliers of services (40), to identify safely and rapidly the customers (11) of the service suppliers calling the management centre by means of a telephone equipment (16) connected to a communication network (15). The method comprises the following steps: the services (41) of the service suppliers (40) and/or the call management centre (30) provide each customer (11) with a personalised card (10), formatted like a credit card; said card (10) emits brief identifying sound signals, of the DMTF type, at least partly encrypted, varying with each operation, when it is actuated (14) by the customer; said identifying sound signals are received by the microphone(17) of the telephone equipment (16) and converted into electronic signals, before being transmitted by the communication network (15) to the computer service (18) of the call management centre (30); the transmitted signals and the identification data of the customer and the card in the possession of the computer service are electronically processed (24) and compared (25) by the computer service (18) of the call management centre (30), such that in the event of coincidence, the customer is immediately put through to the services of the service supplier affiliated to the call management centre.
First Claim
Family
- 15 United States
- 10 France
- 8 Japan
- 7 China
- 5 Korea
- 2 Other
Patent Owner(s)
- FINTEL S.A.
International Classification(s)
Inventor(s)
Inventor Name | Address | # of filed Patents | Total Citations |
---|---|---|---|
Gayet, Alain | Courbevoie, FR | 6 | 251 |
Moulin, Jean | Draveil, FR | 9 | 429 |
Rosset, Franck | Paris, FR | 12 | 262 |
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Fee | Large entity fee | small entity fee | micro entity fee |
---|---|---|---|
Surcharge after expiration - Late payment is unavoidable | $700.00 | $350.00 | $175.00 |
Surcharge after expiration - Late payment is unintentional | $1,640.00 | $820.00 | $410.00 |
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