User addressable computer telephony system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6480580
SERIAL NO

09160371

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Improved methods and arrangements are provided that allow for dynamic mapping of users to devices in a computer telephony system. The computer telephony system is configured to allow users to select any access device therein, regardless of location or type. The user then logs into the computer telephony system through the selected access device by identifying who they are, for example, by stating their name. Within the computer telephony system, the user's telephony characteristics are then dynamically assigned to the selected access device. As such, subsequent calls to the user are directed to the selected access device.

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Patent Owner(s)

  • ERICSSON BUSINESS NETWORKS AB

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Beswick, Antony Paul Tustin, CA 2 43
Uyeno, Shelley Lam Brea, CA 1 12

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