Method and system for automatically adjusting prompt feedback based on predicted recognition accuracy

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United States of America Patent

PATENT NO 6505155
SERIAL NO

09306355

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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In a computer speech user interface, a method and computer apparatus for automatically adjusting the content of feedback in a responsive prompt based upon predicted recognition accuracy by a speech recognizer. The method includes the steps of receiving a user voice command from the speech recognizer; calculating present speech recognition accuracy based upon the received user voice command; predicting future recognition accuracy based upon the calculated present speech recognition accuracy; and, generating feedback in a responsive prompt responsive to the predicted recognition accuracy. For predicting future poor recognition accuracy based upon poor present recognition accuracy, the calculating step can include monitoring the received user voice command; detecting a reduced accuracy condition in the monitored user voice command; and, determining poor present recognition accuracy if the reduced accuracy condition is detected in the detecting step.

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Patent Owner(s)

  • NUANCE COMMUNICATIONS, INC.

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Ortega, Kerry A Raleigh, NC 67 2636
Vanbuskirk, Ronald Indiantown, FL 16 463
Wang, Huifang Boynton Beach, FL 38 1346
Wolf, Catherine G Katonah, NY 7 823

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