Systems and methods for directing automated services for messaging and scheduling

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United States of America Patent

PATENT NO 6505167
SERIAL NO

09295146

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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Directing automated services for messaging and scheduling. In one embodiment, a computer-implemented method first determines a message to analyze. The method then determines the probability that the user would like to review a calendar or to schedule an appointment based on information in the message, based on the message, and based on the scheduling probability, selects one of the following options: (1) inaction, (2) automatic action, or (3) suggested action with user approval. Upon the method selecting either the (1) automatic action option or the (2) suggested action with user approval option--the latter also in conjunction with receiving actual user approval--the method performs a scheduling action based on the message in a manner that takes into consideration the precision and confidence of the scheduling action.

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Patent Owner(s)

Patent OwnerAddress
MICROSOFT TECHNOLOGY LICENSING LLCONE MICROSOFT WAY REDMOND WA 98052

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Horvitz, Eric Kirkland, WA 150 10539
Jacobs, Andrew W Seattle, WA 27 2754

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