Voice IP approval system using voice-enabled web based application server

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United States of America Patent

PATENT NO 6507817
SERIAL NO

09604657

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Abstract

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A web-based voice messaging system uses an application server, configured for executing a voice application defined by XML documents, that accesses subscriber attributes from a standardized information database server (such as LDAP), and messages from a standardized messaging server (such as IMAP). The application server, upon receiving a request from a browser serving a subscriber, accesses an IP based messaging server to obtain a stored message for the subscriber from a second party. The stored message identifies a text-based form. The application server converts the text-based form into an audible format. The application server generates an HTML document to present to the subscriber the form in audible format with audible prompts, based on the HTTP request and the text-based form. The application server then updates the text-based form based on an input from the subscriber. Thus, text-based forms can be retrieved and acted on via a telephone.

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Patent Owner(s)

Patent OwnerAddress
CISCO TECHNOLOGY INC170 WEST TASMAN DRIVE SAN JOSE CA 95134-1706

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Danner, Ryan Alan Glen Allen, VA 26 1285
Dodrill, Lewis Dean Richmond, VA 29 1532
Wolfe, William M Santa Monica, CA 4 181

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