Automated creation of a diagnostic tool for the servicing of equipment from free form text dispatches

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United States of America Patent

PATENT NO 6507831
SERIAL NO

09441326

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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The present invention is directed to a method for processing records to extract relevant, reusable diagnostic information and make the information available in a form capable of being used by field engineers to speed the diagnosis and repair or adjustment of equipment.

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Patent Owner(s)

  • GENERAL ELECTRIC COMPANY

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dusing, Randal V Mukwonago, WI 1 3
Ramani, Vipin Kewal Niskayuna, NY 8 344
Shah, Rasiklal Punjalal Latham, NY 17 649
Varma, Anil Clifton Park, NY 25 1265

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