Web browser program feedback system

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6526524
SERIAL NO

09408356

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method and apparatus for providing feedback to a programmer of a web based application notifying the programmer of application errors encountered by an end user of the application. A user error table is created to log application errors when a user computer is running the web based application. The present invention searches the user error table to determine whether an application error has occurred and only those errors which occur for a first time are forwarded to a server responsible for collecting the programmer's e-mail. A server error table is created to log those error messages received by the server and only those error messages which are unique are forwarded to the programmer. The programmer does not receive duplicate error messages relating to the same error and can use the feedback provided by the present invention to correct the application in subsequent versions. Error messages are filtered at the user computer level and at the server level such that the programmer will receive error messages for a particular programming error only once. The programmer is not inundated with multiple error messages relating to the same error by multiple users. Most preferably, the present invention is a computer program product incorporating known source code containing the means for providing feedback to the programmer of application errors stored on a server accessible to users who can download the application onto their user computers.

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Patent Owner(s)

Patent OwnerAddress
INTERNATIONAL BUSINESS MACHINES CORPORATIONNEW ORCHARD ROAD ARMONK NY 10504

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kelley, Edward E Wappingers Falls, NY 170 5656

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