Importance

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Abstract

A quality management system and computer based process for managing quality are disclosed. The quality management system includes a set of networked operator stations for entering data including critical to quality customer information and information relating to the equipment to be monitored on a quality basis. The system further includes an application server on the network for running the programs of the system such as critical to quality setup, report generation, logging to the database, and maintenance events. A database server is further included on the network for storing the local database. A web server holding a capability warehouse connects to the local database over a web connection. The process for managing the quality of the monitored electrical equipment includes sending process capability data from the local database to the capability warehouse, updating an entitlement database embedded in the capability warehouse, delivering new schema information to the local database from the entitlement database, and reporting information to the customer at an operator station via an automatic or requested report.

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First Claim