Telephone call center monitoring system with integrated three-dimensional display of multiple split activity data
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United States of America Patent
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Apr 1, 2003
Grant Date -
N/A
app pub date -
Jul 21, 1999
filing date -
Jul 21, 1999
priority date (Note) -
Expired
status (Latency Note)
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Abstract
A novel telephone call center split monitoring and display system, uses an integrated three-dimensional bar chart to display multiple split activity information in a single view, enabling easy comparison and multiple split monitoring by split managers without crowded views or frequent toggling between several views.
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