Self service gateway

Number of patents in Portfolio can not be more than 2000

United States of America Patent

PATENT NO 6546392
SERIAL NO

09344715

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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A self service gateway and method of operation that allows a user on a network to interface with the provisioning and billing systems of the network. The self service gateway is controlled by a user interface program that interfaces the user with the provisioning and billing systems. User identifications, passwords, and other user related data are stored in a record database. A tool database holds a set of tools used to instruct or enable the user interface program to invoke, present, and process information provided to and received from the users. Web pages are stored in another database. A web server program provides a standard set of protocols for communicating on the network. In operation, the user logs into the self service gateway and provides commands and inputs that may result in changes in the provisioning and billing systems and the record database.

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Patent Owner(s)

  • COMCAST MO GROUP, INC.

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bahlmann, Bruce F White Bear Lake, MN 13 614

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