Importance

Loading Importance Indicators...

Abstract

A computer-based customer tracking system uses a passive biometric identification for identifying customers. Neither the customer, nor any establishment personnel, are required to enter any informational data with respect to the customer; identification is done completely biometrically. Biometric identification information is sent to a central computer processor, which searches files in a library for matching biometric data. If no match is found, the processor opens a new file in the library, assigning a code or identification number to the file. Information with respect to the customer's biometric data, along with any transactional information, are stored in the file. If prior activity information stored in the file exceeds a predetermined level, information with respect to the customer's prior activity is retrieved from the file and sent to a terminal, preferably at the location of the transaction. Any new information from the transaction is then sent to the processor and stored for future access. The processor scans the files periodically, and deletes files for which the activity level in the file is below a certain predetermined level over a preselected time period. Deletion of inactive files precludes the processor memory from being overloaded with information which is not useful to the establishment, and also reduces the amount of time necessary for the processor to search library files for biometric matches.

Loading the Abstract Image...

First Claim