US Patent No: 6,556,659

Number of patents in Portfolio can not be more than 2000

Service level management in a hybrid network architecture

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ATTORNEY / AGENT: (SPONSORED)
 

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Abstract

A Service Level Management system is provided. A notification of a service level problem within a combination packet-switching and circuit-switching hybrid network is received by the system. The service level agreement is retrieved and the problem is checked against the agreement to determine if the agreement has been met. The notification of the problem is prioritized with a second notification of a second service level problem based on a number of times the agreement has not been met. Next, a resolution for the service level problem within the hybrid network is determined. The resolution may include a status report, resolution notification, problem reports, service reconfiguration, trouble notification, service level agreement violations, and/or outage notification. The progress of the implementation of the resolution is tracked. Finally, the hybrid network is managed based on the future predicted behavior of the network.

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First Claim

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Patent Owner(s)

Patent OwnerAddressTotal Patents
ACCENTURE GLOBAL SERVICES LIMITEDDUBLIN 4, IE804

International Classification(s)

  • [Classification Symbol]
  • [Patents Count]

Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Bowman-Amuah, Michel K Colorado Springs, CO 60 11099

Cited Art

Patent Info (Count) # Cites Year
 
ACCENTURE GLOBAL SERVICES LIMITED (10)
6,081,518 System, method and article of manufacture for cross-location registration in a communication system architecture 122 1999
6,147,975 System, method and article of manufacture of a proactive threhold manager in a hybrid communication system architecture 154 1999
6,195,697 System, method and article of manufacture for providing a customer interface in a hybrid network 151 1999
6,426,948 Video conferencing fault management in a hybrid network 34 1999
6,442,547 System, method and article of manufacture for information service management in a hybrid communication system 60 1999
6,345,239 Remote demonstration of business capabilities in an e-commerce environment 211 1999
6,427,132 System, method and article of manufacture for demonstrating E-commerce capabilities via a simulation on a network 179 1999
6,434,628 Common interface for handling exception interface name with additional prefix and suffix for handling exceptions in environment services patterns 192 1999
6,438,594 Delivering service to a client via a locally addressable interface 346 1999
6,442,748 System, method and article of manufacture for a persistent state and persistent object separator in an information services patterns environment 339 1999
 
MCI COMMUNICATIONS CORPORATION (10)
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5,852,659 System and method for improved billing records 37 1995
5,913,036 Raw performance monitoring correlated problem alert signals 58 1996
5,930,333 Method and system for projecting service availability in a telecommunications system 13 1996
5,867,494 System, method and article of manufacture with integrated video conferencing billing in a communication system architecture 409 1996
5,867,495 System, method and article of manufacture for communications utilizing calling, plans in a hybrid network 548 1996
5,999,525 Method for video telephony over a hybrid network 461 1996
5,995,946 System and method for establishing and managing links among customer accounts maintained within a telecommunications system 19 1997
5,999,604 System and method for managing a telecommunications network by determining service impact 58 1998
 
VERIZON SERVICES CORP. (7)
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5,915,008 System and method for changing advanced intelligent network services from customer premises equipment 276 1995
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5,953,389 Combination system for provisioning and maintaining telephone network facilities in a public switched telephone network 128 1997
6,157,648 Network session management 146 1997
5,978,855 Downloading applications software through a broadcast channel 181 1997
 
BRITISH TELECOMMUNICATIONS PUBLIC LIMITED COMPANY (5)
5,917,898 Telecommunications network traffic management system 34 1995
5,987,107 Charging for usage of a telecommunications network 56 1996
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5,907,607 Service creation apparatus for a communications network 45 1997
5,905,715 Network management system for communications networks 65 1997
 
CISCO TECHNOLOGY, INC. (5)
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5,878,130 Communications system and method for operating same 121 1998
 
AT&T CORP. (4)
5,950,174 Affiliation-based arrangement for billing 116 1997
5,995,606 Client-server architecture using internet and public switched networks 108 1997
5,956,720 Method and apparatus for web site management 45 1997
5,991,381 Method and apparatus for providing telephone calling card validation over a computer network 53 1997
 
AT&T IPM CORP. (2)
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5,629,938 Method for automated provisioning of dedicated circuits 42 1995
 
BELL ATLANTIC NETWORK SERVICES, INC. (2)
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CALLMANAGE, LTD. (2)
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5,862,203 Telecommunications call management system 115 1996
 
COMPUTER ASSOCIATES THINK, INC. (2)
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6,216,169 Generating reports using distributed workstations 25 1997
 
GENESYS TELECOMMUNICATIONS LABORATORIES, INC. (2)
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INTERNATIONAL BUSINESS MACHINES CORPORATION (2)
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6,044,355 Skills-based scheduling for telephone call centers 186 1997
 
MICROSOFT CORPORATION (2)
5,893,077 Method and apparatus for generating and collecting a billing event object within an on-line network 200 1995
6,070,150 Electronic bill presentment and payment system 345 1996
 
MOTOROLA MOBILITY LLC (2)
6,134,223 Videophone apparatus, method and system for audio and video conferencing and telephony 55 1996
6,034,950 System packet-based centralized base station controller 73 1996
 
NORTEL NETWORKS LIMITED (2)
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6,055,240 Method and apparatus for message management 36 1997
 
RICOH COMPANY, LTD. (2)
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AIP ACQUISITION LLC (1)
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ALCATEL (1)
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ALKANOX CORPORATION (1)
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BANK ONE, DELAWARE, NATIONAL ASSOCIATION (1)
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BCE EMERGIS TECHNOLOGIES, INC. (1)
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BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (1)
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BLOCK PATENTS, INC. (1)
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CELLCO PARTNERSHIP D/B/A VERIZON WIRELESS (1)
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CENTILLION DATA SYSTEMS, LLC (1)
5,287,270 Billing system 143 1992
 
COMPUCOM COMMUNICATIONS CORP. (1)
5,325,290 Billing system with data indexing 222 1991
 
CONTINENTAL CABLEVISION, INC. (1)
5,696,906 Telecommunicaion user account management system and method 281 1995
 
CSG SYSTEMS, INC. (1)
5,761,650 Billing system and method 74 1995
 
DATAPOINT CORPORATION (1)
5,014,267 Video conferencing network 279 1989
 
DELL USA, L.P. (1)
5,991,806 Dynamic system control via messaging in a network management system 118 1997
 
DIGITAL VISION LABORATORIES CORPORATION (1)
6,119,109 Information distribution system and billing system used for the information distribution system 91 1997
 
DST OUTPUT WEST, LLC (1)
5,842,183 Dynamically updated payment due date system 9 1995
 
ECOVA, INC. (1)
6,052,671 Computerized bill consolidation, billing and payment authorization with remote access to the billing information 59 1999
 
ERICSSON INC. (1)
5,970,403 Load based charging within a mobile telecommunications network 29 1997
 
GTE BUSINESS COMMUNICATION SYSTEMS INC. (1)
4,464,543 Network control center call trace 116 1982
 
HEWLETT-PACKARD COMPANY (1)
6,026,379 System, method and article of manufacture for managing transactions in a high availability system 206 1996
 
INDEPENDENCE MANZANAR LLC (1)
5,652,787 Management system for public and private switched networks 60 1995
 
INTEL CORPORATION (1)
5,790,642 Competitively bidding service centers 119 1995
 
INTERGRAPH HARDWARE TECHNOLOGIES COMPANY INC. (1)
5,461,611 Quality of service management for source routing multimedia packet networks 218 1994
 
ITT CORPORATION (1)
4,999,833 Network connectivity control by artificial intelligence 73 1988
 
MOTOROLA, INC. (1)
5,559,527 Method and apparatus for displaying performance metrics in a communication system 17 1995
 
NEC CORPORATION (1)
5,933,425 Source routing for connection-oriented network with repeated call attempts for satisfying user-specified QOS parameters 160 1996
 
ONTARIO SYSTEMS, LLC (1)
5,966,698 Automated payment system and method 163 1996
 
ROCKSTAR BIDCO, LP (1)
6,031,904 Service order mechanism for telephone subscriber 146 1997
 
S.F. IP PROPERTIES 9 LLC (1)
5,864,823 Integrated virtual telecommunication system for E-commerce 308 1997
 
SBC TECHNOLOGY RESOURCES, INC. (1)
5,799,073 Apparatus and method for recording call related data 117 1995
 
SCHNEIDER AUTOMATION INC. (1)
5,982,362 Video interface architecture for programmable industrial control systems 151 1997
 
SPRINT COMMUNICATIONS COMPANY L.P. (1)
6,052,447 Method and apparatus for aggregating customer information for a telecommunications system 56 1993
 
STARGAZER SOFTWARE, LIMITED LIABILITY COMPANY (1)
5,684,965 Automated billing consolidation system and method 161 1995
 
TASKEY PTY LTD. (1)
6,101,481 Task management system 123 1998
 
TELCORDIA TECHNOLOGIES, INC. (1)
5,933,489 Method and apparatus for handling subscription and administrative requests in a local service management system 31 1997
 
TELEFONAKTIEBOLAGET LM ERICSSON (PUBL) (1)
5,828,737 Communications service billing based on bandwidth use 120 1995
 
TELOGY NETWORKS, INC. (1)
5,742,762 Network management gateway 374 1995
 
THE COPLEY COLLECTION, INC. (1)
5,802,160 Multi-ring telephone method and system 155 1996
 
THE UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL (1)
5,892,754 User controlled adaptive flow control for packet networks 118 1996
 
VERAMARK TECHNOLOGIES, INC. (1)
5,333,183 Universal MDR data record collection and reporting system 148 1992
 
WESTERN MEDICAL CONSULTANTS, INC. (1)
4,987,538 Automated processing of provider billings 85 1989
 
XEROX CORPORATION (1)
5,745,883 Billing system for use with document processing system 78 1996
 
ZYNGA INC. (1)
6,006,205 Credit card billing method and system 103 1997
 
OTHER [CHECK PATENT PROFILE FOR ASSIGNMENT INFORMATION] (2)
5,822,744 Consumer comment reporting apparatus and method 66 1996
6,449,855 Laser aligning and measuring device 7 2000

Patent Citation Ranking

Forward Cites

Patent Info (Count) # Cites Year
 
BELLSOUTH INTELLECTUAL PROPERTY CORPORATION (18)
6,785,361 System and method for performance measurement quality assurance 0 2001
7,436,839 Systems and methods for providing services through an integrated digital network 0 2001
7,391,734 Method and system for obtaining logical performance data for a circuit in a data network 14 2003
8,223,632 Method and system for prioritized rerouting of logical circuit data in a data network 4 2003
8,203,933 Method and system for automatically identifying a logical circuit failure in a data network 5 2003
8,199,638 Method and system for automatically rerouting logical circuit data in a data network 5 2003
7,646,707 Method and system for automatically renaming logical circuit identifiers for rerouted logical circuits in a data network 14 2003
7,639,606 Method and system for automatically rerouting logical circuit data in a virtual private network 15 2003
7,639,623 Method and system for real time simultaneous monitoring of logical circuits in a data network 14 2003
7,630,302 Method and system for providing a failover circuit for rerouting logical circuit data in a data network 14 2003
7,609,623 Method and system for automatically rerouting data from an overbalanced logical circuit in a data network 14 2003
8,339,988 Method and system for provisioning logical circuits for intermittent use in a data network 0 2004
7,768,904 Method and system for fail-safe renaming of logical circuit identifiers for rerouted logical circuits in a data network 13 2004
7,890,618 Method and system for provisioning and maintaining a circuit in a data network 1 2008
8,243,592 Methods and systems for automatically rerouting data in a data network 4 2009
8,031,588 Methods and systems for automatically renaming logical Circuit identifiers for rerouted logical circuits in a data network 10 2009
8,345,543 Methods and systems for automatically rerouting logical circuit data 0 2009
8,031,620 Method and system for real time simultaneous monitoring of logical circuits in a data network 10 2009
 
INTERNATIONAL BUSINESS MACHINES CORPORATION (18)
8,086,720 Performance reporting in a network environment 3 2002
7,412,502 Graphics for end to end component mapping and problem-solving in a network environment 7 2002
7,269,651 E-business operations measurements 4 2002
7,313,533 Systems and methods for monitoring and controlling business level service level agreements 13 2003
7,443,965 Integrated voice and data interoperability platform 7 2003
8,041,797 Apparatus and method for allocating resources based on service level agreement predictions and associated costs 0 2004
8,423,602 Web service broadcast engine 0 2004
7,437,611 System and method for problem determination using dependency graphs and run-time behavior models 12 2004
8,316,381 Graphics for end to end component mapping and problem-solving in a network environment 0 2008
7,711,987 System and method for problem determination using dependency graphs and run-time behavior models 1 2008
7,987,253 Determining an applicable policy for an incoming message 0 2008
8,145,749 Data processing in a hybrid computing environment 0 2008
8,141,102 Data processing in a hybrid computing environment 0 2008
8,230,442 Executing an accelerator application program in a hybrid computing environment 1 2008
8,255,909 Synchronizing access to resources in a hybrid computing environment 0 2009
8,180,972 Reducing remote reads of memory in a hybrid computing environment by maintaining remote memory values locally 0 2009
8,429,659 Scheduling jobs within a cloud computing environment 0 2010
8,424,018 Executing an accelerator application program in a hybrid computing environment 0 2012
 
ORACLE INTERNATIONAL CORPORATION (14)
8,365,193 Recoverable asynchronous message driven processing in a multi-node system 0 2004
7,953,860 Fast reorganization of connections in response to an event in a clustered computing system 1 2004
7,747,754 Transparent migration of stateless sessions across servers 0 2004
7,664,847 Managing workload by service 2 2004
7,552,171 Incremental run-time session balancing in a multi-node system 6 2004
7,552,218 Transparent session migration across servers 2 2004
7,516,221 Hierarchical management of the dynamic allocation of resources in a multi-node system 12 2004
7,441,033 On demand node and server instance allocation and de-allocation 2 2004
7,437,459 Calculation of service performance grades in a multi-node environment that hosts the services 2 2004
7,437,460 Service placement for enforcing performance and availability levels in a multi-node system 7 2004
7,937,493 Connection pool use of runtime load balancing service performance advisories 2 2005
7,502,824 Database shutdown with session migration 1 2006
7,853,579 Methods, systems and software for identifying and managing database work 0 2007
7,930,344 Incremental run-time session balancing in a multi-node system 0 2008
 
CISCO TECHNOLOGY, INC. (13)
7,272,649 Automatic hardware failure detection and recovery for distributed max sessions server 4 1999
6,781,959 Method and apparatus for determining troubleshooting information for completed calls in a telecommunications network 21 2000
6,826,708 Method and system for logging debugging information for communication connections 8 2000
7,320,131 Methods and apparatus for selecting a server to process a request 57 2001
7,352,853 Automation of customer premises equipment provisioning in a telecommunications network 10 2001
7,590,740 Expediting port release in distributed networks 0 2002
7,529,249 Voice and dial service level agreement enforcement on universal gateway 0 2002
7,376,742 Resource and AAA service device 0 2002
7,237,026 Sharing gateway resources across multi-pop networks 0 2002
7,420,927 Method and apparatus for determining troubleshooting information for completed calls in a telecommunications network 4 2004
7,925,732 Automatic hardware failure detection and recovery for distributed max sessions server 1 2007
8,082,550 Methods and apparatus for selecting a server to process a request 0 2007
8,078,715 Automatic hardware failure detection and recovery for distributed max sessions server 0 2010
 
MICROSOFT CORPORATION (12)
8,255,569 Methods and systems for compressing data packets 0 2000
7,444,669 Methods and systems for providing variable rates of service for accessing networks, methods and systems for accessing the internet 21 2000
7,149,896 Methods and systems for providing security for accessing networks, methods and systems for providing security for accessing the internet 14 2000
8,126,999 Network DNA 0 2004
7,313,237 Methods and systems for providing variable rates of service for accessing networks, methods and systems for accessing the internet 8 2004
7,444,510 Methods and systems for accessing networks, methods and systems for accessing the internet 1 2004
7,406,707 Methods and systems for accessing networks methods and systems for accessing the internet 0 2004
7,085,924 Authentication methods and systems for accessing networks, authentication methods and systems for accessing the internet 8 2004
7,089,415 Authentication methods and systems for accessing networks authentication methods and systems for accessing the internet 7 2004
7,500,263 Methods and systems for accessing networks, methods and systems for accessing the Internet 2 2006
8,122,149 Model-based datacenter management 0 2007
8,375,142 Model-based data center management 0 2012
 
QWEST COMMUNICATIONS INTERNATIONAL INC. (12)
6,678,882 Collaborative model for software systems with synchronization submodel with merge feature, automatic conflict resolution and isolation of potential changes for reuse 122 1999
6,831,966 Multi-tenant, multi-media call center services platform system 25 2000
7,467,193 Management of virtual and physical network inventories 3 2001
7,464,164 Linking order entry process to realtime network inventories and capacities 1 2001
7,219,124 Provisioning system and method for auto-discovering customer premises equipment in activating xDSL 11 2001
7,134,135 Fault management in a VDSL network 4 2001
7,058,707 Performance modeling in a VDSL network 2 2001
7,032,016 Proactive service request management and measurement 10 2001
6,981,039 Fault management in a VDSL network 31 2001
6,901,530 Proactive repair process in the xDSL network (with a VDSL focus) 15 2001
7,693,079 Proactive repair process in the xDSL network (with a VDSL focus) 3 2004
8,364,801 Management of virtual and physical network inventories 0 2008
 
ACCENTURE GLOBAL SERVICES LIMITED (11)
7,415,509 Operations architectures for netcentric computing systems 14 2000
7,403,946 Data management for netcentric computing systems 12 2000
7,068,680 Communication service architectures for netcentric computing systems 21 2000
6,988,249 Presentation service architectures for netcentric computing systems 11 2000
6,874,010 Base service architectures for netcentric computing systems 80 2000
7,020,697 Architectures for netcentric computing systems 182 2000
8,175,912 Human-service provider relationship management for government agencies 0 2004
7,734,687 Environment service architectures for netcentric computing systems 0 2005
7,467,198 Architectures for netcentric computing systems 39 2005
7,639,630 Network performance management 0 2006
7,929,457 Network performance management 1 2009
 
COMCAST IP HOLDINGS I, LLC (7)
7,804,816 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 1 2005
7,715,371 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2006
8,189,565 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2009
8,170,008 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2009
7,903,641 Method and apparatus for accessing communication data relevant to a target entity identified by a number string 0 2009
8,204,046 Method and apparatus for accessing service resource items that are for use in a telecommunications system 1 2010
8,223,752 Method for accessing service resource items that are for use in a telecommunications system 0 2012
 
AT&T INTELLECTUAL PROPERTY I, L.P. (6)
8,077,847 DTMF lockout utility using epoch time stamp 0 2008
7,899,063 System and method for providing services through an integrated digital network 0 2008
8,339,938 Method and system for automatically tracking the rerouting of logical circuit data in a data network 0 2008
8,345,537 Methods and systems for automatically rerouting logical circuit data from a logical circuit failure to a dedicated backup circuit in a data network 0 2008
8,385,229 Web based capacity management (WBCM) system 0 2009
8,200,802 Methods and systems for provisioning and maintaining a circuit in a data network 5 2010
 
BRANDERS.COM, INC. (5)
7,302,114 Methods and apparatuses for generating composite images 3 2001
7,191,145 Method and system automatically to price a promotional product 6 2001
7,315,659 Methods for generating composite images including filtering and embroidery price calculation 1 2004
7,236,647 Methods and apparatuses for generating composite images including warping 2 2004
7,835,591 Methods and apparatus for generating composite images 0 2007
 
SOUNDPATH CONFERENCING SERVICES (5)
7,796,744 Dynamic reporting tool for conferencing customers 1 2004
7,151,824 Billing data interface for conferencing customers 7 2004
7,471,781 Billing data interface for conferencing customers 5 2006
8,340,266 Online reporting tool for conferencing customers 0 2006
8,059,802 Billing data interface for conferencing customers 0 2008
 
AT&T CORP. (3)
7,664,122 Call tracking using voice quality measurement probe 0 2003
7,313,324 SONET outage impact measurement technique 1 2004
7,440,694 SONET outage impact measurement technique 0 2007
 
AT&T KNOWLEDGE VENTURES, L.P. (3)
7,366,287 DTMF lockout utility epoch time stamp 3 2003
7,978,835 System and method for automatically notifying a customer via phone of service restoration 1 2004
7,460,483 System and method for managing performance of communication lines of a communication network 0 2006
 
HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. (3)
6,651,191 Testing of policy prior to deployment in a policy-based network management system 23 2000
7,693,982 Automated diagnosis and forecasting of service level objective states 3 2004
8,195,487 Computer networks 0 2007
 
SBC PROPERTIES, L.P. (3)
6,928,147 Outage reporting for a telecommunications system 2 2002
7,366,284 Outage reporting for a telecommunications system 1 2005
7,656,808 Web based capacity management (WBCM) system 5 2005
 
VERIZON SERVICES CORP. (3)
8,094,647 System and method for providing requested quality of service in a hybrid network 4 2001
8,194,646 System and method for providing requested quality of service in a hybrid network 2 2007
7,869,425 System and method for providing requested quality of service in a hybrid network 9 2007
 
ALIGN TECHNOLOGY, INC. (2)
7,987,099 Dental data mining 0 2004
8,099,305 Dental data mining 0 2007
 
BLUE COAT SYSTEMS, INC. (2)
7,545,752 Application service level mediation and method of using the same 3 2005
8,300,545 Application service level mediation and method of using same 0 2009
 
CARRIER IQ, INC. (2)
7,609,650 Collection of data at target wireless devices using data collection profiles 13 2005
7,551,922 Rule based data collection and management in a wireless communications network 11 2005
 
JUNIPER NETWORKS, INC. (2)
7,885,194 Systems and methods for interfacing with network information collection devices 2 2008
8,014,303 Systems and methods for interfacing with network information collection devices 0 2010
 
SBC KNOWLEDGE VENTURES, L.P. (2)
7,660,233 Reporting dial-up access problems using a real-time automated system 2 2004
8,295,162 System and method to achieve sub-second routing performance 0 2006
 
ADC TELECOMMUNICATIONS, INC. (1)
6,959,006 Service delivery unit for an enterprise network 5 2000
 
ALCATEL LUCENT (1)
7,376,224 Pay-per-use communication node capabilities 0 2004
 
ALCATEL-LUCENT USA INC. (1)
7,991,889 Apparatus and method for managing networks having resources having reduced, nonzero functionality 0 2004
 
AMDOCS (ISRAEL) LTD. (1)
7,346,675 System, method and computer program product for contract-based aggregation 3 2001
 
APERTIO LIMITED (1)
8,402,147 Nomadic subscriber data system 0 2007
 
AT&T DELAWARE INTELLECTUAL PROPERTY, INC. (1)
7,325,000 System and method for performance measurement quality assurance 0 2004
 
AT&T INTELLECTUAL PROPERTY II, L.P. (1)
8,098,803 Method and apparatus for call gapping of wholesale customer traffic in a communication network 0 2005
 
BROTHER KOGYO KABUSHIKI KAISHA (1)
7,325,054 System for notifying destination user when status of consumable products of printing devices meets user selected notification condition 9 2003
 
CINGULAR WIRELESS II, LLC (1)
7,275,053 Surveillance and table driven reporting tool 2 2003
 
GOOGLE INC. (1)
7,269,652 Algorithm for minimizing rebate value due to SLA breach in a utility computing environment 1 2004
 
INTELLECTUAL VENTURES II LLC (1)
7,092,707 Service impact analysis and alert handling in telecommunications systems 11 2004
 
INTERNETWORK AG (1)
6,853,943 System and method for testing the load of at least one IP supported device 1 2002
 
KONINKLIJKE PHILIPS ELECTRONICS N.V. (1)
7,146,397 Networked message delivery system 0 2001
 
MCI COMMUNICATIONS CORPORATION (1)
7,145,898 System, method and article of manufacture for selecting a gateway of a hybrid communication system architecture 201 1996
 
MCI, INC. (1)
6,970,551 Method and system for identifying calls having the same originating number and destination number 1 2002
 
NATIONAL CHENG KUNG UNIVERSITY (1)
7,162,394 Generic embedded device and mechanism thereof for various intelligent-maintenance applications 1 2004
 
NEC CORPORATION (1)
7,007,082 Monitoring of service level agreement by third party 1 2001
 
NET2PHONE, INC. (1)
6,917,979 System and method for managing compliance with service level agreements 15 2000
 
NOKIA CORPORATION (1)
7,054,643 System for rate control of multicast data delivery in a wireless network 16 2002
 
OLISTA LTD. (1)
7,689,455 Analyzing and detecting anomalies in data records using artificial intelligence 3 2005
 
ROCKSTAR BIDCO, LP (1)
7,107,496 Method, apparatus, computer-readable media and user interface for annunciating problems in a system 5 2000
 
SAMSUNG ELECTRONICS CO., LTD. (1)
7,594,251 Apparatus and method of managing reception state of data in digital broadcasting system 0 2004
 
SAP AG (1)
8,036,962 Systems and methods for determining payers in a billing environment 0 2003
 
SONY CORPORATION (1)
7,185,108 Information processing apparatus having reply priority and method thereof 2 2000
 
SYMANTEC OPERATING CORPORATION (1)
7,328,259 Systems and methods for policy-based application management 7 2003
 
TELECOM ITALIA S.P.A. (1)
8,005,018 System and method for the quality status analysis of an access network supporting broadband telecommunication services 0 2004
 
VERIZON BUSINESS GLOBAL LLC (1)
8,230,058 Health reporting mechanism for inter-network gateway 2004
 
VERIZON CORPORATE SERVICES GROUP INC. (1)
7,457,859 Connectivity service-level guarantee monitoring and claim validation systems and methods 3 2002
 
YODLEE.COM, INC. (1)
8,005,755 System and method for syndicated transactions 0 2001

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