Automated calling system with database updating

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United States of America Patent

PATENT NO 6567504
SERIAL NO

09425865

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ATTORNEY / AGENT: (SPONSORED)

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Abstract

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An automated calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on the data fields associated therewith. A recorded voice message is transmitted to callees through a plurality of outgoing phone lines, and callees are prompted to enter one of several vocal or TOUCH TONE responses, which is recorded. The database record for the callee is automatically updated based on the vocal or TOUCH TONE response, so that the updated field may be used to select whether to send a future call to the callee.

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Patent Owner(s)

  • CASSIDIAN COMMUNICATIONS, INC.;SIGMA/MICRO CORPORATION

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Kercheval, Kent E Sheridan, IN 2 68
Langsenkamp, Al Indianapolis, IN 8 359

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