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Abstract

A method and apparatus for improving the utility of speech recognition is described. The method involves capturing a spoken word, passing the spoken word to a speech recognition algorithm, receiving at least one text representation of the spoken word from the speech recognition algorithm, and passing a text representation of the spoken word to a display telephone to permit the user to select the correct representation of the voice response. The apparatus is an access server which communicates with a display telephone, a speech recognition algorithm which responds to queries from the access server and one or more databases which likewise respond to queries from the access server. The method and apparatus are particularly useful in automating such functions as telephone directory services using display telephones. The advantage is the ability to completely automate directory services for owners of display telephones and to significantly broaden the applications for speech recognition as a tool in information retrieval and transaction processing.

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First Claim