Online churn reduction and loyalty system

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United States of America Patent

PATENT NO 6597903
SERIAL NO

09713649

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ATTORNEY / AGENT: (SPONSORED)

Importance

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Abstract

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A method and system are disclosed for providing subscriber loyalty and retention techniques. These techniques are suitable for mobile devices with small screens and limited keypad communication. This system and method allows mobile subscribers who have been identified as being likely candidates for churning, to efficiently, visually and interactively, review an offer for a mobile service plan better meeting the subscriber's needs. The subscriber can review and execute the offer using the display and interface of a mobile device.

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Patent Owner(s)

  • UNWIRED PLANET, LLC

International Classification(s)

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Inventor(s)

Inventor Name Address # of filed Patents Total Citations
Dahm, Cynthia N Palo Alto, CA 3 447
Laursen, Andrew L San Mateo, CA 21 2152

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